Safe and Healthy Experience

Responsible Gambling at 66zz — You Are in Control

Gambling should be a form of entertainment — not a source of stress or harm. 66zz believes every player has the right to set their own limits, and respecting that right is our responsibility.

For players aged 21 and above
Quick Actions
Set a Deposit Limit
Set a Time Limit
Enable Self-Exclusion
Support Team — 24/7
Our Position

Gambling Is Entertainment — Not an Obligation

Every person who comes to 66zz brings their own circumstances. Some play slots for a short while during a cricket match; others spend an evening at a live casino table. We are committed to ensuring this entertainment never turns into a harmful habit.

Responsible gambling is not just about following rules — it means staying aware of your own situation and having the courage to seek help when needed. The tools available to you at 66zz are designed to make that awareness easier. Our Terms and Conditions cover this in more detail, clearly setting out players' rights and responsibilities.

Remember — gambling should always stay within your means. It is better not to bet money whose loss would affect your daily life. There is no guarantee of winning, and placing more bets to recover losses often makes the situation worse.

Control Tools

Ways to Keep Yourself Safe

66zz gives you full control over your own gambling. Contact our support team via live chat or email and they will help you activate any of the settings below.

Deposit Limit

Set an upper limit on your daily, weekly, or monthly deposits. Once a limit is set, you will not be able to deposit more than that amount.

Session Time Limit

Decide in advance how long you will play in one session. Once the set time has passed, the system will automatically alert you.

Temporary Break

Temporarily close your account for a few days or weeks. During this time you will not be able to log in or place bets.

Self-Exclusion

Request a long-term self-exclusion — from six months up to five years. Your account will be completely inactive during this period.

Loss Limit

If your losses exceed a set amount, your account will be closed automatically — you can set this limit on a daily or weekly basis.

Reality Reminder

Regularly display how long you have been playing and your overall results, so you can make informed decisions.

Warning Signs

Do Not Ignore These Signs

Problem gambling develops gradually. If any of the situations below apply to you or someone close to you, stop and seek help.

  • You keep placing more bets to try to recover lost money and cannot stop.
  • You are using money set aside for bills, rent, or household expenses to gamble.
  • You are hiding your gambling from family or friends.
  • You feel restless, angry, or anxious when you cannot gamble.
  • Your friendships, career, or studies are being harmed, yet you cannot stop.
  • You are gradually increasing the amount you bet compared to before.
The Right Mindset

Principles of Healthy Gambling

Following the principles below keeps gambling within the boundaries of entertainment at all times.

Set Your Budget First

Decide how much you are willing to spend before you start. Only place bets with an amount you would have no regrets losing.

Set a Time Limit

Fix a time limit before you start playing and stop when that time is up — whether you are winning or losing.

Do Not Make Decisions Based on Emotion

Avoid gambling when you are upset, drinking, or tired — your ability to make sound decisions is reduced in these states.

Accept Losses

Losing is normal. Continuing with the goal of recovering lost money is one of the biggest mistakes you can make.

21+

All casino and betting activity at 66zz is for players aged 21 and above only. Minors are strictly prohibited from opening an account or playing. Assisting a minor to create or operate an account is also prohibited and the account will be subject to cancellation.

Getting Support

Asking for Help Takes Courage

If you are experiencing difficulties, do not try to handle it alone — reach out to someone close to you or seek professional support. The options below cover different types of support available; choose whichever works best for you.

66zz Live Chat

Support is available in Bengali and English 24 hours a day, 7 days a week. You can request account limits or self-exclusion directly here.

Email Support

Email us to describe your situation in detail — write to [email protected]. The team will respond as quickly as possible.

Family and Loved Ones

Talk to a trusted family member or friend about what you are going through. Support from someone close can bring about change faster than anything else.

Professional Advice

See a psychologist or addiction specialist. Free consultations are available at the mental health departments of government hospitals in Bangladesh.

Our FAQ section has answers to more questions about responsible gambling, account controls, and how to get support.

Assess Yourself

Ask Yourself a Few Honest Questions

If you answer "yes" to most of the questions below, seriously consider seeking support. This list is not a diagnosis — it is simply a way to understand your own situation.

1
Did you spend more than your planned budget last month?
2
After a loss, did you place more bets instead of stopping?
3
Have you hidden your gambling from family or close friends?
4
Have you felt restless or irritable when you were unable to gamble?
5
Have you given gambling more priority than your daily responsibilities or work?
6
Have you gambled to escape problems or stress in other areas of your life?
66zz's Commitment

What We Do for You

66zz does not just provide a gambling environment — it uses both technology and policy to ensure a safe one. Our Privacy Policy explains how your information is kept secure and how it is used for responsible gambling purposes.

Minor Verification

Age verification is mandatory at registration. There is no way for anyone under 21 to open an account.

Unusual Behaviour Detection

Our system detects unusual betting patterns and alerts the support team when necessary.

Trained Support Team

Support team members are specially trained in responsible gambling — they will understand your situation with sensitivity.

Responsible Promotions

No 66zz advertisement or promotion targets minors or presents gambling as a source of income.

FAQ

Questions and Answers on Responsible Gambling

Contact the 66zz support team via live chat or email and let them know you want to set a deposit limit. You can request a daily, weekly, or monthly limit. Reducing a limit takes effect immediately; increasing a limit requires a waiting period.

Yes. You can request a withdrawal at the same time you request self-exclusion. Eligible balances are usually returned via bKash, Nagad, or Rocket. The support team will guide you through the entire process.

No. Your account is not reactivated automatically when the self-exclusion period ends. You will need to contact the support team and actively request reactivation. This pause is intentional — so the decision to return is made with full awareness.

Contact the support team immediately. You can request a password change and an account review. If a minor has been using the account, this is a serious violation of 66zz's policy and sufficient grounds for the account to be closed.

Yes. Your personal information and situation are fully confidential. Any conversation you have with the support team when seeking help remains private. We never share this information with third parties without your consent.

Any active bonus is generally cancelled when self-exclusion takes effect, because the wagering requirements have not been met. However, your original deposited funds (actual balance) are refundable. Speak with the support team for details.